Customer Login & Account Creation
Walk customers through the right path depending on whether they're new or returning. The kiosk handles the full registration process from start to finish.
Approach the kiosk.
The kiosk plays a video loop with a "Touch to Start" prompt when idle.
Tap the screen.
The home screen appears. New customers tap Create an Account to begin registration. Returning customers can log in three ways: scan the QR code using their phone, enter their kiosk login code, or manually type their email and password. Once logged in, returning customers can review and update any information that needs refreshing.
New customer? Tap "Create an Account."
The Create Your Account popup appears. The customer enters their email address and taps Continue to begin registration. The kiosk will then guide them through the full registration process step by step.
New customers — Full registration flow:
Personal Information → Registration Info → ATF Questionnaire → Registration Option → ATF Photo → Fingerprints → Signature
Complete personal information.
After account creation, the customer enters their legal name and phone number, then taps Submit & Continue.
Review your registration info.
The kiosk shows your profile with green checkmarks for completed fields and warnings for anything missing. Review each section — Name, Address, Height/Weight, Date of Birth, etc. — and fill in any gaps before tapping Next.
Complete the ATF questionnaire.
Answer all 15 required ATF background check questions. These cover topics like denied persons, felony convictions, drug use, mental state, and citizenship. Tap Next after completing each question.
Choose your registration option.
Select how the customer wants to register: Trust (Single Shot or Traditional), Individual, Corporation, or Undecided/Responsible Person. The kiosk explains each option. Tap Next to continue.
Take your ATF photo.
The kiosk's built-in camera takes a passport-style photo for ATF records. If a valid photo already exists, the screen shows when it was taken and when it expires. Tap Continue when done.
Scan your fingerprints.
Place your fingers on the built-in fingerprint scanner as instructed. The kiosk guides you through three scans: Left Slap, Right Slap, and individual thumbs. Follow the on-screen diagrams and tap Next after each.
Provide your signature.
Using the touchscreen, sign your name in the signature box. Make sure the signature is consistent with all ATF form submissions — it will be submitted alongside your fingerprints on each NFA registration. Tap Submit & Continue when done.
Accessing the Admin Menu (Dealers)
The Admin Menu is for dealers only. It is accessible from any active kiosk session and requires a 4-digit PIN.
Access the hidden admin screen.
From any screen on the kiosk, tap the bottom-left corner of the screen twice, then tap the bottom-right corner twice. There is no visible button or icon — this gesture unlocks the Admin Menu.
Enter your Admin PIN and tap Unlock.
Use the keypad to enter the Admin PIN: 3006, then tap Unlock.
Admin Menu options:
Restart Kiosk — reboots the software.
WiFi Settings — manage the network connection.
Check for Updates — downloads the latest kiosk version.
FFL Selection — link or change the dealership FFL.
To link this kiosk to your dealership (FFL Selection)
Tap FFL Selection. Enter your first 3 and last 5 FFL digits in the field. If you can't find your FFL, contact support at [email protected] or 512-931-4556.
Note: If the kiosk is showing the wrong dealership or was previously linked to a different FFL, use FFL Selection to correct it. Changes take effect immediately after saving.